At Haroon Traders, customer satisfaction is our top priority. Our updated return and warranty policy ensures you feel confident and secure with every purchase.
Warranty Coverage
We provide a 3-month checking warranty on all laptops sold.
During the warranty period, we guarantee a minimum 2-hour battery backup.
We assist with any genuine hardware issues that arise during this time.
Return & Exchange Policy
You may request a return or exchange within 3 days of receiving your product.
This includes returns due to change of mind, as long as the product is returned in its original condition and packaging.
What’s Not Covered
Screen or display issues that arise after the purchase.
Any form of physical damage, including accidental drops or mishandling.
Burnt components or liquid damage.
Unauthorized repairs or tampering void the warranty.
Online Order Returns
If the order was placed online and you request a return or exchange, you are responsible for the delivery charges.
For warranty claims, delivery charges depend on the case and situation.
Claim Process
Contact our support team via WhatsApp or call: 03-111-111-322.
Our technical team will evaluate the issue.
If the claim is approved, we will offer repair, replacement, or exchange based on availability.
Complaints & Suggestions
If you face any issue after purchase and your assigned salesperson does not guide you properly, or you want to share any feedback, you can reach our management directly at: 0370-8231085.
